Task Mitra: A Smart Local Service Platform Using Web Technologies | IJCT Volume 13 – Issue 2 | IJCT-V13I2P52

In the rapidly evolving digital world, the demand for efficient and reliable service platforms has increased significantly. However, the local service sector, which includes daily wage workers such as electricians, plumbers, carpenters, and technicians, still remains largely unorganized. Customers often face difficulty in finding trusted service providers, while workers struggle to secure consistent job opportunities. This paper introduces *Task Mitra*, a smart web-based platform designed to bridge this gap by connecting customers with local service providers through a centralized system. The platform allows users to post tasks with detailed requirements, while workers can browse and apply for jobs based on their skills and availability. The system ensures secure authentication, efficient task management, and transparent communication between users. By leveraging modern technologies such as React, Node.js, and MongoDB, Task Mitra provides scalability, reliability, and improved performance. The platform also includes features such as rating systems, notifications, and dashboards to enhance user experience. The proposed system demonstrates how digital transformation can improve accessibility, efficiency, and transparency in the local service ecosystem. Task Mitra not only benefits customers by reducing search time but also empowers workers by providing equal opportunities and increasing their visibility in the market.